Consumer support

Complaints Book

Use this form to register a consumer complaint concerning a Mano Santa service. Keep the reference code shown after submission.

The provider must handle and respond to the complaint within a maximum of 15 business days. Filing here does not limit any other consumer rights.

Reclamo: dissatisfaction related to the service purchased.
Queja: dissatisfaction related to customer service rather than the service itself.

1. Consumer identification
2. Related service
3. Complaint details